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Borrower Concerns and Complaints

Address For Notices of Error, Requests for Information, and Qualified Written Requests

If you would like to write to us to request information about your mortgage loan or to notify us of an error on your account, please write to us on below address:

Sun West Mortgage Company, Inc. 18303 GRIDLEY RD., CERRITOS, CA 90703

Your written request must include your name, account number and reasons for the request.


For properties located in the State of New York, please send your written request to 18303 GRIDLEY RD., CERRITOS, CA 90703

Borrower Concerns and Complaints

Tell Us About Your Complaints or Concerns

Communication Consent

By submitting your contact information, you agree to our Terms of Use and our Security and Privacy Policy. You also expressly consent to having Sun West Mortgage Company contact you about your inquiry by text message or phone (including automatic telephone dialling system or an artificial or pre-recorded voice) to the residential or cellular telephone number you have provided, even if that telephone number is on a corporate, state, or national Do Not Call Registry. You do not have to agree to receive such calls or messages as a condition of getting any services from Sun West Mortgage Company or its affiliates.